Information we collect
We collect personal information that you voluntarily provide to us when you express interest in our tours, make a booking, or contact us. This may include:
- Identity data: name, nationality, passport details (for travel arrangements), date of birth.
- Contact data: email address, phone number, postal address.
- Travel preferences: dietary needs, accommodation preferences, special requests.
- Technical data: IP address, browser type, and usage data when you interact with our website (cookies).
How we use your information
We use your personal data to:
- Process and manage tour bookings, payments, and communication.
- Customize your travel experience (e.g., dietary or accessibility needs).
- Improve our website and services through analytics.
- Send booking confirmations, updates, and important travel alerts.
- Comply with legal obligations (e.g., tourist registry in Morocco).
We never sell your personal information to third parties. Your data is only shared with trusted partners (accommodations, local guides, transport) strictly necessary to deliver your journey.
Data security & retention
We implement reasonable physical and electronic security measures. Your data is retained as long as necessary to provide services and for legitimate legal or tax purposes (typically 5 years). After that, it is anonymized or securely deleted.
Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal data. To exercise these, please contact salah@saharasoulmorocco.com.
Cookies & tracking
Our website uses minimal cookies to enhance browsing (e.g., remembering language preference). You can control cookies through your browser settings.
We may update this privacy policy occasionally. The latest version will always be posted here, with the "last revised" date.
Questions about your privacy?
Write to us or message Salah directly. We reply quickly, in your language.
Sahara Soul Morocco ยท Marrakech, Morocco